Shipping policy

Thank you for choosing to embark on this exciting adventure with us! We're thrilled to have you as our customer.

Free fitting within Bali:

All orders within Bali include free delivery and fitting. You can return or exchange your order during 24 hours after delivery.

Processing Time:

  • Orders typically take 1 business day to process.
  • Delivery times are 1-3 business days within Indonesia and 3-10 days internationally.

Shipping Costs:

  • Free delivery within Bali.
  • Other regions of Indonesia - 50,000 IDR (≈ 3 USD).
  • Worldwide delivery - FREE shipping for all orders above 3 000 000 IDR (≈ 190 USD).

if less -  300 000 IDR (≈ 19 USD)

    Once your order is dispatched, you will receive a confirmation email.

     

    Order Cancellations

    If you need to cancel an order, please inform us as soon as possible at customers@notamust.com or WhatsApp +628197242513

    If you cancel your order before it's dispatched, we can offer a full refund or exchange.

     

    With Love,

    Not a must Team